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Return policy

We’ve made returning easy!

  • Not 100% satisfied with your recent Toned By Ashy Bines purchase? We are happy to accept returns on items that are in original condition, within 90 days after receiving your order.
  • If you would like to change your item for a different color or size, please return your unwanted item and order a new one.
  • If you purchased the item you want to return with a gift card, a new gift card with the purchase price of your item will be issued.
  • Any product you return must be in the same condition you received it. Returned items must not be worn, used, washed or altered in any way. All items will be reviewed individually upon return.
  • If your refund is accepted, we will refund the price you paid for your item back to your original payment method.
  • If we receive a returned item in an unsuitable condition, the refund will become void and the item/s will be sent back to you.
  • Due to hygiene reasons, we do not accept returns on swimwear, lingerie or earrings (unless your item arrived damaged or is deemed faulty).
  • The items you wish to return are your responsibility until we receive them. It’s a good idea to get insurance for the value of the items you are returning, and obtain proof of postage.
  • We are not responsible for any items that are returned to us by mistake.
  • Refunds usually take 2 – 3 weeks to be received and processed. We will keep in touch with you along the way and send you an email once it’s all done.
  • Toned By Ashy Bines offers free returns.
  • If the goods are damaged when delivered you can send them back and get a full refund.

If you have any questions about your refund, please contact us.


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    Size guide
    Clothes
    Jeans / Trousers
    Bras
    Shoes
    Please use these size charts to help determine your size.

    Please use these size charts to help determine your size. Please note that these charts are indicative only. Sizes and measurements may vary to actual item. Please email us if you need the fit of a particular item. 

    Artboard 1
    • 1. Bust
      Measure around the widest point over the bust.
    • 2. Waist
      Measure around natural waistline.
    • 3. Hips
      Measure around natural waistline.
    Clothes
    INTEUUKUSFR/ESAUJAPIT(RU)
    XXS346236653838/40
    XS368438874040
    S38106401094242/44
    M401284212114446
    L4214104414134648
    XL4416124616154850
    XXL4618144818175054
    XXXL4820165020195258
    Body measurements
    EUBust (cm)Waist (cm)Hips (cm)
    3484-8868-7294-98
    3688-9272-7698-102
    3892-9676-80102-106
    4096-10080-84106-110
    42100-10484-88110-114
    44104-10888-92114-118
    46108-11292-96118-122
    48112-11696-100122-126